Diversified Services Network, Inc. (DSN) is seeking a full-time Software Release Coordinator to join our fully onsite team in Irving, TX. We offer full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!
Position Overview
The Software Release Coordinator supports a large-scale software release program, coordinating the day-to-day execution of release activities across a portfolio of enterprise software products. Working under the direction of the Release Manager, this role provides input into the operational cadence of releases and acts as a coordination hub between internal teams and global counterparts, helping the organization deliver software faster without compromising quality or control.
Key Responsibilities
Release Planning & Calendar Support
Maintain and publish the release calendar, ensuring dates, milestones, and dependencies are current and visible to all stakeholders.
Track and follow up on cross-team inputs required for release planning, including scope confirmation, dependency declarations, and environment availability.
Prepare and distribute release schedule communications, including upcoming releases, freeze windows, and deployment windows.
Release Readiness & Checklist Management
Own and maintain release readiness checklists, ensuring all required artefacts (requirements traceability, test evidence, security sign-off, approvals, release notes, documentation) are in place before a release proceeds.
Track entry and exit criteria for each release gate and escalate gaps to the Release Manager.
Ensure all change records and release tickets are correctly raised, linked, and approved in Azure DevOps prior to deployment.
Release Execution Coordination
Coordinate deployment sequencing across products, components, and environments under the direction of the Release Manager.
Liaise with DevOps and platform teams during release windows to ensure smooth handoffs and environment promotions.
Monitor deployment progress and communicate real-time status updates to the Release Manager and stakeholders during release execution.
Release Documentation & Communications
Maintain release documentation repositories, ensuring historical release records are accurate and searchable.
Prepare release health dashboards and status reports for the Release Manager to present to engineering leadership.
Document lessons learned from each release cycle and feed them into retrospective discussions.
Process Compliance, Quality Support & Metrics
Support adherence to the SDLC and Scaled Agile methodology by tracking artefact completion and flagging non-compliance to the Release Manager.
Assist the Release Manager in maintaining and improving release guardrails, templates, and process documentation.
Collect and maintain data for key release metrics as defined by the Release Manager, such as release predictability, defect escape rate, rollback frequency, cycle time, and deployment frequency.
Team Structure & Reporting
Reports to a manager based in Australia and works closely with a Release Manager located in Brisbane, Australia.
Collaborates with a Senior Manager based in the U.S.
Part of a small, two-person coordination team that works alongside a large body of cross-functional stakeholders.
Requirements
Education & Experience
Bachelor's degree AND
3-5 years of experience required in a release coordination, release management, or SDLC support role within a software development environment.
Top Skills
Strong business acumen, with an understanding of how software development and release management support business goals and strategy.
Familiarity with Power BI, or a willingness to learn, to support program-level reporting and health radiators.
Strong organizational and coordination skills, with the ability to track multiple concurrent release streams and produce clear release notes, status reports, and stakeholder communications.
Familiarity with DevOps practices and intent desired.
Soft Skills (Required)
Excellent verbal and written communication skills.
Ability to be flexible and adapt to the changing needs of a large-scale, complex program.
Benefits
401(k)
Dental insurance
Vision Insurance
Disability insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid Holidays
Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com
Salary Expectations: $100,000-105,000 annually