Design Innovation Architects
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Founded in 1989, Design Innovation Architects (DIA) is a multidisciplinary architecture, interior design, and planning firm that specializes in adaptive reuse, historical renovations, and industrial projects in Knoxville, Tennessee. According to Dennis Landfather, Vice President of Operations and Senior Associate, DIA is a “culture-focused firm” that “puts people and relationships first—always.”
DIA operates with cross-functional project teams—and the company is growing quickly, which has been exciting and challenging. Before Mosaic, the company used software that, according to Landfather, was “cumbersome” and “not well-integrated.” As a result, “we were essentially inefficient,” he said. “Each project manager was kind of just doing their own thing; there was no company-wide process in place and many project managers struggled to utilize the application to get the data they needed.” Furthermore, Landfather and the DIA principals were spending copious amounts of time trying to figure out what was going on with each project mainly through conversations with each staff member because there was no unified, accurate data source. “It really was an efficiency issue,” Landfather said, “which, of course, affects the bottom line.”
That was what led Landfather to “start down the path of looking for something better to handle project, time, and resource management.” Fortunately, he found Mosaic, which was more affordable than anything else on the market. “To me, Mosaic feels intuitive and easy-to-use, especially when just using the calendar and planning functionality, “ Landfather said. “You know, it’s just cutting and clipping and dragging and dropping and extending.” And, unlike their prior software, in Mosaic, “if I change something in one place, it changes it everywhere else.” This significantly reduces the potential for human error. “Those two things really stood out to me,” Landfather said, “The ease of use and the ease of changes. If I mess something up, I delete it. No biggie.”
Without a tailor-made resource management software, the DIA team “would still be struggling. We wouldn’t have a clear picture of our projects,” Landfather said. “We’d still be struggling with time management.” In fact, since adopting Mosaic, the DIA team has been able to eliminate three different spreadsheets and two weekly meetings.
But it was actually during the initial demonstration that Landfather knew that Mosaic would be a good fit for DIA: “I saw how easy it was to move around the application and accomplish what you wanted to do—the intuitiveness of it,” he said. “I knew right there that we needed this.”